delivery and returns
No 1. Delivery
Prints:
I am as committed to the environment as I am to delivering my prints to you in a timely manner. My shipping times are designed to ensure that you receive your prints promptly, no matter where you are in the world.
Shipping Destinations and Timelines:
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United Kingdom: Fulfilment: 2-5 days | Postage: 2-4 days
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Germany: Fulfilment: 2-5 days | Postage: 2-4 days
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Europe (EU): Fulfilment: 2-5 days | Postage: 4-7 days
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North America (USA, CA): Fulfilment: 2-5 days | Courier: 2-3 days
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Rest of World: Fulfilment: 2-5 days | Courier: 3-6 days
My Eco-Friendly Approach:
Carbon Neutral Fulfilment: I am a very proud partner of Print space - a fine art fulfilment company who shares my vision for a greener planet. This means every step in getting your order to you – from printing to delivery – is carbon neutral.
No2. RETURNS
Prints
My prints are specially made to order, however, your satisfaction is paramount:
Damaged or Incorrect Orders: In the unlikely event that your print arrives damaged or if you receive an incorrect item, please contact me within 48 hours of delivery. I will work swiftly to assess the situation and rectify the issue by providing a replacement at no additional cost to you. To help me assist you quickly, please include photographic evidence of the damage or the incorrect item you received.